Frequently Asked Questions (FAQs)
Get the answers you need, fast and simple.
What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure payment options for your convenience.
How long does shipping take?
Orders are typically processed within 1-3 business days. Delivery times vary depending on your location, but most orders arrive within 5-7 business days.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email to monitor its delivery status.
What is your return policy?
We accept returns within 28 days of purchase for items in their original condition. Please refer to our Refunds & Returns Policy for more details.
Do you offer free shipping?
Yes we offer free shipping upto $55
How can I contact customer support?
You can reach us at support@zenalavender.com for any questions or concerns. Our support team is here to help.
Are your products eco-friendly?
We strive to offer sustainable and eco-friendly products whenever possible. Check individual product descriptions for specific details.
